11/16/2020 0 Comments Hp Multi Wwan Driver Installer
A Wireless Broadband Module ENHANCEMENTS: - Added Sprint support for the HP un2400 Mobile Broadband Module (Qualcomm Gobi) PREREQUISITES: - An HP WWAN Model Notebook.A supported, embedded HP WWAN Module.Wireless Assistant Installed (for System Software Manager SSM).
Power to WWAN must be ON (for SSM). Hp Multi Wwan Er Driver Version AvailableIt is highly recommended to always use the most recent driver version available. Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer. Softpedia and the Softpedia logo are registered trademarks of SoftNews NET SRL Contact. Should I just replace the WWAN card at this point I also notice that the driver provider for the Fibocom card is Microsoft when I look at it in Deivce Manager. What makes matters worse is that this issue can also cause repeated BSoDs, sometimes multiple per day. Problem Symptoms and Actions Taken The Intel(R) USB Flash Loader utility Fibocom USB Flash Loader Utility repeatedly connects and disconnects roughly once a minute, and when doing so the Windows device unplugged sound is heard. Refer to the screenshot below The frequent and repeated hardware disconnections cause problems with the enterprise security software we use for encrypting external media, to the point that after a certain point the computer experiences a BSoD The only associated driver that remains active in Device Manager is the Intel(R) XMM7360-P WWAN, all other associated WWAN drivers show up as hidden with code 45 (disconnected) If all WWAN drivers are uninstalled and the drivers are deleted, the only devices that are subsequently discovered are the flash loader utility and the Intel XMM7360, all of the others are no longer found and Windows cannot seem to find them again Installing all of the latest device drivers and firmware using the Lenovo System Update tool do not mitigate this issue, nor does manually uninstallingreinstalling the WWAN drivers Temporarily disabling the built-in battery and disconnecting the AC and letting it sit for 5 minutes does not appear to change anything, nor does performing the same procedure combined with holding down the power button for 30 seconds Temporarily disabling the WWAN module in the BIOS, booting into Windows, then enabling the WWAN module and booting into Widows also does not seem to have any effect When this issue is occuring, the system will not transition into sleep mode. Disabling the WWAN module in the BIOS the system falls asleep without issue. This has not been confirmed as a symptom on all systems with the issue, but it is definitely the case on at least a couple. On a system with the WWAN problem, the NVMe SSD was swapped out with one from a different T480s of the same model with the same driver set that does not have the problem, and the precise same issue started happening, including being unable to transition into sleep mode. When the NVMe SSD with the known good image was put back in its original chassis the problem went away and the drivers reappeared. ![]() The WWAN module from a bad T480s was pulled and put into a known good T480s, and the same issue occurred This does not occur on all systems, and its currently unknown why this happens Note that several process monitor traces were captured, but nothing obvious was uncovered after analyzing them. If you would like copies of them please provide me with a Lenovo email address or secure Lenovo file transfer site and they will be sent over Environment Info All systems were imaged using the same Win10 Enterprise 1703 base image with the Lenovo SCCM driver set for Win10 1703, and the WWAN driver initially installed is nz3wj07w (0.9.4.89) When the systems were imaged all BIOS settings and BIOS version (1.26) were the same Not sure if this matters, but when the WWAN driver installed theres a chance that the SIM card was not inserted at that time Note that these systems are part of a large enterprise and updating Windows to a more recent build is essentially not possible at this time Temporary Mitigation The BSoD can be mitigated in our case by uninstalling our external media encryption software, which is obviously less than ideal; however, note that the WWAN hardware still connectsdisconnects repeatedly without said software installed The BSoD and repeatedly disconnecting hardware can be mitigated entirely by disabling the WWAN module in the BIOS, which is also less than ideal because then those laptops are unable to utilize cellular data Using Nirsoft USBLogView the connectiondisconnection frequency can be seen below: What do you suggest to try next in an effort to correct this problem Any assistance with this is greatly appreciated. Thanks - Andy PS - SR 8012474714 has also been submitted for this issue. ![]() I do see that support have engaged with you and are assisting, please work with them as they have the resources necessary to assist in these circumstances. Yours shows Fibocom USB Flash Loader, mine says Intel(R) USB Flash Loader. Attempts to manually install the driver are successful but does not restore WWAN functionality. Not sure which driver it was, but after my 41 round of updates the problem stopped. Hp Multi Wwan Er Driver TP HotkeyI had installed the following driver updates: Thunderbolt Firmware BIOS Update Intel WLAN Driver TP Hotkey Featurs Lenovo Power Managment Synaptics Fingerprint Reader Driver Lenovo USB Selective Suspend Patch Gluck. When the WWAN driver installed it attempted to update the WWAN modules firmware. In our case the device drivers for the system install during our initial system imaging process, and our imaging process triggers a reboot, so we think that the WWAN firmware was potentially updating when the computer was restarted by the imaging process, thereby causing the firmware update to fail. Just to be on the safe side, weve since updated our imaging process to wait a while before triggering a reboot after drivers start installing, and we havent encountered the issue since. In some cases installing the most recent drivers corrected the issue, but some WWAN modules had to be physically replaced. If the user doesnt plan on using the WWAN module you could disable it in the BIOS. If updating the WWAN drivers and firmware does not correct the issue, the WWAN module may need to be replaced by Lenovo. ![]()
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